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comprehensive guide to the contents of this web site is available
on our Site Map.
Technical
Support:
Customer
Service representatives are on hand to answer your questions 7 days
a week from 7 a.m. to 7 p.m. MST. If you require immediate attention
please feel free to contact us at (604) 837-7407.
If
your question is general in nature and you do not require an immediate
response please email us.
We will respond within 24 hours.
Frequently Asked Questions:
If
you have a question that is not answered in this section, or if
you encounter difficulties using this site, please contact us. We
would be pleased to answer any additional questions you may have.
Frequently
asked questions from Buyers:
How
does your service work?
Is there any cost for me to use your services?
Who owns the domain names listed on the
site?
Is buying and selling domain names Cybersquatting?
Why do I need a domain name?
I already have a domain name. Why would I want
or need another one?
How can I see what domains are for sale?
And how would I buy one?
Who pays the registrar transfer and
registration fees?
How will the name be transferred after
I purchase it?
Do you offer Escrow Services for buyers?
I can’t contact the owner what
should I do?
Frequently
asked questions from Sellers:
Who
can list a domain for sale on this site?
What domain name extensions can be advertised?
Are there any restrictions on names that
can be listed?
What is your privacy policy?
What advertising services do you offer?
How much does it cost to advertise?
Is there a minimum order?
Can I advertise some domains categorically and
put others in the showcase or marquee?
How do I list a domain name for sale?
How long does the listing last?
How do I pay for my order?
In what currency will my order be charged?
Will I get a receipt for my purchase?
Are there any hidden charges?
What is an Escrow Service?
Do I have to use your Escrow Service?
Who can use your Escrow Service?
How much does your Escrow Service Cost?
I’ve listed my names but have changed
my email address. What should I do now?
Information
for Buyers:
How
does your service work? Back to
questions for buyers
The
company provides advertising services to parties interested in selling
their interest in the top level and country code domain names that
they have registered. We publish them on DomainTrader
which harnesses the power of the World Wide Web to market our advertiser’s
domain names to a very wide audience. Prospective purchasers can
contact the owner of any of the domain names they see advertised
on the site by clicking on the domain name that interests them.
Each domain is linked to the email address of the registered owner
whom buyers can contact and negotiate with directly. For more information
on what we do please see Our Services.
Is
there any cost for me to use your services? Back
to questions for buyers
No.
Our service is free
for you to use. The domain names advertised on this site are for
sale. Simply, browse through our inventory of available domain names
and when you see a name that interests you, email the owner and
make them an offer.
Who
owns the domain names listed on the site? Back
to questions for buyers
The
domain names listed on DomainTrader
are owned by various individuals and corporations. The rightful
owner(s) have authorized the advertisement of all of the domain
names appearing for sale on this site.
Is
buying and selling domain names Cyber-squatting? Back
to questions for buyers
Not
at all! Cyber-squatting is a practice whereby an individual purchases
a domain name that corresponds to a federally registered trademark
for the sole purpose of selling that domain back to the trademark
holder for a profit; or with the intent to mislead and confuse the
public into thinking that the purchaser is somehow related to, associated
with, or otherwise affiliated with the trade mark holder; or finally,
to interfere with the business dealings of the trademark holder.
DomainTrader
does not sanction, condone, or approve of this practice, and we
do not participate in it. Instead, we focus our attention on the
thousands of generic domain names out there which are not protected
by trademark that could be very valuable to individuals who incorporate
them into the establishment of an online identity.
Why
do I need a domain name? Back to
questions for buyers
Getting
a domain name is the first step in establishing your business online.
A good domain name is critical as it holds the key to identifying
your products and services, and establishing your brand, and identity
in the minds of the users on the World Wide Web. A distinctive web
presence will allow you to access global markets for your goods
and services and enable you to offer your current customers new
and improved ways of doing business with your company.
I
already have a domain name. Why would I want or need another one?
Back to questions for buyers
A
good domain name will attract new customers to your business and
getting new customers is important to every business. Internet marketing
is all about increasing traffic to your web site. A domain name
can do that. Do what the major corporations do; many of them own
and employ 100s and even 1000s of domain names in marketing their
ecommerce initiatives. Having multiple domain names pointing at
one site, increasing link popularity, and getting increased representation
in search engine results, are but a few of the many benefits available
to businesses that employ multiple domain names in marketing their
businesses online.
All
the great domain names were taken long ago but more and more of
the first generation domain names are becoming available again as
attempted businesses fail, as owners move on to new projects, and
as speculators look to sell some of the brand ready domains they
had the foresight to register. Some of these domains actually have
built in and residual traffic! Ask yourself, what is a new customer
worth to my business?
How
can I see what domains are for sale? And how would I buy one?
Back to questions for buyers
Some
domain names are posted in the scrolling Marquee
located on our homepage. Click on the Showcase
button or on any of the 15 available categories to view all of the
domain names currently being offered on the site. Be sure to look
through all of the categories as they may contain names which will
not be found on any other page of the site. When you come across
a domain name you like, email the owner and make them an offer.
All negotiations take place between the buyer and the seller. There
is no charge for you to browse the domain names. Escrow Services
are available upon request.
Who
pays the registrar transfer and registration fees?
Back to questions for buyers
All
aspects relating to the sale, transfer and registration of domain
names are negotiated exclusively between the buyer and the seller.
DomainTrader
does not get involved.
How
will the name be transferred after I purchase it?
Back to questions for buyers
You
have the option of arranging the transfer of the domain name with
the current owner or you can take advantage of our inexpensive Escrow
Services which are designed to provide hassle free transfer
services to both buyers and sellers of domain names.
Do
you offer Escrow Services for buyers? Back
to questions for buyers
Yes,
escrow services are available to all of our customers. For a complete
description of how our escrow services work please see Escrow
Services.
I
can’t contact the owner what should I do? Back
to questions for buyers
Please
contact us if your inability
to contact the owner is due to a broken link or other technical
problem. If the owner doesn’t return your emails immediately
please continue to be patient. It may be that the owner is temporarily
unavailable. If you think we can help let us know and we will attempt
to rectify the situation.
Information
For Sellers:
Who
can list a domain for sale on this site? Back
to questions for sellers
Anyone
who either owns a domain name or who is legally authorized to act
for and on behalf of the owner can list a domain name for sale on
this site. DomainTrader
reserves the right to confirm the right of any third person to act
on the behalf of another, as well as to confirm ownership of all
domain names submitted prior to publishing them. For more information
on this subject please see Terms of Use.
What
domain name extensions can be advertised? Back
to questions for sellers
At
DomainTrader
we’ll help you sell any dot you’ve got! All global,
top level, and country code domain names are welcome! Advertise
your .com, .us, .biz, .tv, and .ca,
domains as well as any other domain extensions you own.
Are
there any restrictions on names that can be listed?
Back to questions for sellers
DomainTrader
reserves the right to refuse to publish any domain name that in
its sole discretion is deemed to be offensive, obscene or in violation
of a registered trademark.
What
is your privacy policy? Back to
questions for sellers
Other
than providing your email address to prospective purchasers so that
they can contact you, and providing information as compelled under
law, we will not share, sell, or otherwise distribute your personal
information to any third party. For more information please see
our Terms of Use.
What
advertising services do you offer? Back
to questions for sellers
Our
basic service includes a one year
listing of your domain in our categorical catalogue.
Our
deluxe package includes a listing
in the domain showcase as well as the categorical listing noted
above.
Our
premiere package includes a listing
in the scrolling marquee, the domain showcase, and a categorical
listing as well. Your name will appear in three separate areas on
the site. The marquee is located on our homepage so your domain
will be seen by everyone who visits the site!
How
much does it cost to advertise? Back
to questions for sellers
Basic
service: $1.00
per year for each domain listed. That's less than 1/3rd
of a cent per day.
Deluxe
package: $3.00
per year for each domain name listed. Still less than 1
cent per day.
Premiere
package: $5.00
per year for each domain name listed. Your name will be listed in
three separate areas of the site, including our homepage, for only
1½ cents per day.
No
matter which service you choose: Your name will appear on our site
for an entire year or until it is sold! And, remember, at DomainTrader
there are no hidden charges and no commissions to pay. Ever!
Is
there a minimum order? Back to
questions for sellers
Yes,
a minimum order of $5.00
is required. The $5.00
minimum applies to each transaction.
Can
I advertise some domains categorically and put others in the showcase
or marquee? Back to questions for
sellers
Of
course you can. Feel free to mix and match our services to suit
your budget and your advertising needs. You can advertise a few
names in the marquee, a few more in our showcase, and others only
in our categorical section if you want! Do what works best for you.
How
do I list a domain name for sale? Back
to questions for sellers
Complete
and submit the listing form by clicking on the Sell
Domains icon. You will receive confirmation of your submission
and your domains will be added to the site normally within 24 hours.
How
long does the listing last? Back
to questions for sellers
All
domain names will be listed on the site for an entire year or until
they are sold.
How
do I pay for my order? Back to
questions for sellers
We
accept Paypal. They offer FREE
payment services, accept all major credit cards, and process payments
in a secure and encrypted environment. You must become a member
in order to use their services. Click here
if you would like to sign up for Paypal.
Alternatively, users have the option of paying by personal or company
check, money order, bank draft, wire transfer or cashiers check.
Payments will be honored as received. Please make payments payable
to DomainTrader
and forward them c/o:
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